Understanding our Offers - Children Policy
11. Are there any discounts offered to children?
The policy for children varies from hotel to hotel.
Should your children qualify for a room rate discount, we will pass these discounts on to you. When you make your booking, please state the number of children in your party and their age so we can advise you of the correct room rates that will apply to your booking.
Generally discounts for children are applicable when there is one child sharing a room with parents. Please ensure that the child’s age is specified at the time of booking, as without age information, we will apply the adult room rate for all cases.
12 .My children are 13, 10 and 3 years old; do you count them as children?
In general, children are those whose ages fall between 3-12 years of age. If your child is older than 12 years old then the adult room rate will be applicable. However, the children policy differs from hotel to hotel so please contact us for further information.
13. What about my 2-year old baby?
Children under 3 years old are normally considered babies or infants. However this rule differs from hotel to hotel.
Baby cots are suitable for children under 2 years old and can be made available upon request. The usage of baby cots may be subject to additional charges.
14. Why do I need an extra bed?
It is compulsory for the third person joining the guest room to have an extra bed at the rate specified by the hotel. The rate often differs depending on if the extra person is an adult or a child. Therefore, if there are more than two people in your room you will need to have an extra bed.
15. Anything else I need to know?
On the Booking Form you are requested to enter the age of the child. Please make sure that this information is accurate as it affects the cost of your booking.
If child rates are not specified on the website, generally they will be billed to your account directly by the hotel on check-out.